burma89's Privacy Policy

This Privacy Policy governs privacy matters between the burma89 Online Gaming Platform ("we", "our") and individuals ("you", "user") who use https://burma89.app ("Platform"). Please read and make sure you understand this Policy. By continuing to use the Platform, you agree to the terms set out in this Policy.

1 Purpose of This Policy

This Policy is written with the following purposes—

• To clearly inform users how their personal data is stored, managed, and protected on the burma89 Platform
• To explain users' rights regarding their personal privacy
• To establish a direct agreement so you can use our Platform with confidence

We always prioritise accountability and transparency in how we handle your personal data.

2 Personal Data We Collect

The burma89 Platform may collect data in the following categories in order to provide services—

2.1  Account Information

• Name (full name)
• Date of birth (to verify you are 21+)
• Email address
• Phone number
• Username
• Password (stored in encrypted form)

2.2  Financial Information

• KBZPay, Wave Money, AYA Pay payment details (transfer ID / phone number)
• Bank transfer details (bank name, account number)
• Deposit / withdrawal records

2.3  Technical Information

• IP address
• Device / phone model and operating system
• Browser type and version
• Session cookies and connection logs
• Game activity records and actions on the Platform

2.4  Communication Information

• Contact records via Live Chat
• Contact records via email
• Account verification request records

3 How We Collect Data

We obtain personal data through the following methods—

• Direct submissions — Information you provide yourself when registering an account, making deposits / withdrawals, or contacting us
• Automatic collection — Data automatically collected from cookies, log files, and tracking technologies when you use the Platform
• Payment service providers — Data shared by KBZPay, Wave Money, AYA Pay, and banks for financial verification and transfers

4 How We Use Your Data

The burma89 Platform uses collected personal data only for the following purposes—

• Account registration, verification, and management
• Processing deposit / withdrawal services
• Age verification to confirm you are 21+
• Tracking players' game activity records and maintaining responsible gaming practices
• Fraud prevention and financial transaction monitoring
• Providing 24/7 customer support for your transactions
• Improving Platform services and resolving technical issues
• Complying with applicable laws and regulations

5 Sharing with Third Parties

We do not sell your personal data and will only share it with third parties in the following circumstances—

• Financial service providers — Data that must be sent to KBZPay, Wave Money, AYA Pay, and banks in order to process deposits / withdrawals
• Platform technology service providers — Companies that provide server services, cybersecurity, and service quality monitoring; these companies have signed specific data protection agreements with us
• Legal and regulatory requirements — Data may be disclosed to authorised parties where required by law or in connection with a lawful investigation

We do not sell your personal information to advertising companies, marketing companies, or any other third parties for commercial purposes.

6 Cookies and Tracking Technologies

The burma89 platform uses cookies and similar technologies to improve our services.

• Essential cookies — Required for maintaining login sessions and platform security
• Functional cookies — To remember game preferences, language settings, and personal preferences
• Analytics cookies — To understand how the platform is used and improve our services

You can disable cookies through your browser settings, but doing so may cause some platform features to not work properly.

7 Personal Data Retention Period

We retain your personal information until the following conditions occur—

• For as long as your account remains open
• For the period required by law
• For the period related to financial audits and dispute resolution

After account closure, if no request is made, we will delete communication records and marketing-related data, while financial records will be retained as required by law.

8 Personal Data Security

burma89 uses modern security technologies to protect your personal information—

• SSL encryption — All data transmitted from the platform is protected with SSL (Secure Socket Layer) encryption
• Password protection — Passwords are never stored in plain text; they are stored only using cryptographic hashing
• Access control — Personal data can only be accessed by staff directly involved in delivering the service
• Regular audits — Regular checks are conducted to identify and address platform security vulnerabilities
• Data breach response plan — In the event of a personal data breach, affected users will be notified as quickly as possible

9 User Rights

As a user of the burma89 platform, you have the following rights regarding your personal data—

• Right to access — You may request to view the personal information we hold about you
• Right to rectification — You may request correction of any inaccurate personal information
• Right to erasure — You may request deletion of your personal information when there is no legal requirement to retain it
• Right to restriction — You may request that we restrict the processing of your personal data
• Right to object — You may object to any processing of your personal data

To exercise these rights, email us at [email protected] or contact us via 24/7 Live Chat. We will act on your request promptly, and if we are unable to do so due to legal restrictions, we will notify you with an explanation.

10 Children's Personal Data

The burma89 platform is intended for players aged 21+ only. We do not knowingly collect personal information from anyone under 21 (including minors).

If we discover that we hold personal information of someone under 21, we will delete it immediately and close the associated account without delay. In such cases, we invite parents or guardians to contact us at [email protected].

11 Policy Changes

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the "Last Updated" date shown at the top will be revised accordingly.

For significant changes, we will make reasonable efforts to notify registered account holders in advance. Your continued use of the platform after a policy change is considered your acceptance of the updated policy.

12 Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, you can reach the burma89 support team —

• Email — [email protected]
• Live Chat — Available 24/7 in Myanmar language through the platform's Live Chat service

Our customer support team will handle privacy-related requests as a priority and will respond within a reasonable timeframe depending on the case.